Help & Support – Simple Green Energy
Welcome to the Simple Green Energy Help Center, where we provide clear, step-by-step guidance on our services, grant applications, and energy efficiency solutions. Whether you’re looking for eligibility details, application walkthroughs, or expert insights, we’ve got you covered.
How Can We Help You?
Explore our helpful resources below to find answers to your questions and make informed energy-saving decisions.
Frequently Asked Questions (FAQs)
Find quick answers to some of the most common questions about our services, grant applications, and energy efficiency solutions.
General Questions
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What services does Simple Green Energy offer?
We specialize in energy-saving home improvements, including loft insulation, cavity wall insulation, boiler replacements, and ventilation solutions under government-backed schemes like the GBIS grant. -
Which areas do you serve?
We provide our services across England and Wales, ensuring homeowners can benefit from free or subsidized insulation and heating solutions. -
How do I know if I qualify for grants?
Eligibility depends on factors such as council tax band, income, benefits received, and property type. You can check your eligibility by contacting our team or using our Grant Eligibility Checker.
Grant Eligibility & Application Process
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What documents are required to apply for grants?
Documents may include proof of income, proof of benefits, property details, and EPC (Energy Performance Certificate) information. -
How long does the application process take?
On average, applications are processed within 2-4 weeks, followed by a survey and installation if approved. -
Do I need to pay anything for these services?
Under government-backed schemes, eligible homeowners can receive fully funded or heavily subsidized energy efficiency upgrades.
Step-by-Step Application Guides
How to Apply for a Grant?
Follow these steps to secure government-backed energy efficiency upgrades:
- Check Your Eligibility – Use our Grant Eligibility Checker or call our experts.
- Submit Your Application – Provide the required details and documents.
- Schedule a Home Survey – Our experts will inspect your home to assess suitability.
- Approval & Installation – Once approved, our team will install insulation or heating upgrades.
- Enjoy Energy Savings – Benefit from a warmer home and lower energy bills.
Need help with your application? Contact us today.
Energy Efficiency Resources
Stay informed and learn how to maximize your home’s energy efficiency with our expert guides.
Simple Ways to Save Energy at Home
- Use loft and cavity wall insulation to prevent heat loss.
- Upgrade to energy-efficient boilers to lower heating costs.
- Improve ventilation to reduce dampness and enhance air quality.
- Consider renewable energy solutions like solar panels and heat pumps.
Understanding EPC (Energy Performance Certificate)
- Your EPC rating helps determine your home’s energy efficiency.
- A higher rating means lower energy bills and better comfort.
- Our team can guide you on how to improve your EPC score through energy-saving measures.
Explore more in our Blog section.
Real Customer Experiences
What Our Customers Say
- Case Studies – Learn how we’ve helped homeowners improve their energy efficiency.
- Success Stories – Real testimonials from customers who have benefited from our services.
- Before-and-After Comparisons – See the impact of our energy efficiency solutions.